Right to Seek Redressal


 
 
Concept Explanation
 

Right to Seek Redressal

Right to Seek Redressal: Consumers have the Right to Seek Redressal against unfair trade practices and exploitation. means if any damage is done to a consumer, he/she has the right to get compensation depending on the degree of damage. If you are a victim of unfair trade practices of a company or organisation, you can go to the court for redressal of your grievance. Still, the process of getting compensation is time-consuming and lengthy process. Thus, there is need to provide an easy and effective public system through this can be done.The consumers movement in India has led to the formation of various organisations known as consumer Forums Or Consumer protection councils . They guide the consumer on how to file cases in the Consumer Court . 

An Example of Right to Seek Redressal: Money Order Not Delivered: Prakash sent a money order to his daughter for her marriage through the post office. Later on, he came know that the money has not reached his daughter.  Prakash enquired about the money-order in the Post Office, but did not receive a satisfactory response. So, Prakash went to the local Consumer Protection Council for advice. On their recommendation, he went to a Consumer Court to file a case, for which he filled in a registration form. He himself pleaded the case in the Consumer Court. The judge verified the documents and announced the verdict in Prakash’s favour.

Sample Questions
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Question : 1

If any damage is done to a consumer, he/she has the right to get compensation depending upon ?

Right Option : B
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Question : 2

Why does the consumer find the consumer redressal process cumbersome ?

Right Option : D
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Explanation
Question : 3

Whenever there is a complaint regarding goods or services , the seller tries of shift all the responsibility on the ______________

Right Option : A
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